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How to set up a Product & Shipping Combo discount in Discount Plus

Discount products and shipping in one Discount Plus discount, and choose whether shoppers need both in the cart or just one.

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Written by Darian Bia

Want one discount that takes money off products and shipping at the same time? A Product & Shipping Combo in Discount Plus does both, and you choose whether shoppers need both in their cart or just one. This guide walks you through every part of the form.

Before you start

  • Discount Plus installed on your Shopify store

  • An idea of which products to discount, how much off, and how much off shipping

Create a Product & Shipping Combo

  1. In your Shopify admin, open Apps and then Discount Plus.

  2. On the Discount Plus home, under Discount Types, select Create on Product Discounts. You can also start from Shipping Discounts, since the combo is in both lists.

  3. Select Create next to Product & Shipping Combo.

Create Product Discounts dialog with the Product & Shipping Combo row and its Create button highlighted

Step 1: Basic Information

  1. Under Discount Method, choose Automatic discount or Discount code.

  2. Enter a Discount Title. It's for internal reference, and it shows as the discount name in the cart when there's no discount message.

  3. For automatic discounts, add a Discount Message. It's shown to customers, like "Save on products and shipping".

Step 2: Product Discount

  1. Pick a Discount type, like Percentage, and enter the Percentage off (for example, 10 for 10% off).

  2. Optional: set a Maximum discount amount. It's converted to the customer's currency automatically when the discount runs in different markets.

  3. Optional: set Maximum number of products this discount applies to to limit how many items get the discount per order. Leave it blank for no limit.

  4. Under Product Selection, choose Apply to all products or Apply to specific products, variants, or collections.

  5. Optional: under Product Exclusions, use Exclude Products & Variants or Exclude Collections to leave items out.

Step 2: Product Discount with the Product Selection options highlighted

Step 3: Shipping Discount

  1. Pick a Discount type, like Percentage, and enter the Percentage off.

  2. Optional: set a Maximum shipping discount.

  3. Use Apply to to choose which shipping methods get the discount, like All shipping methods.

Step 3: Shipping Discount with the Apply to dropdown set to All shipping methods highlighted

Step 4: Apply this discount

Choose whether shoppers need both parts in their cart:

  • Require both a qualifying product and a qualifying shipping method: the discount only applies when the cart has a qualifying product and a qualifying shipping method.

  • Apply to whichever is in the cart: the selected products get their discount when they're in the cart, and the selected shipping method gets its discount when it's available. When both are there, both parts apply.

Step 4: Apply this discount with the Require both and Apply to whichever is in the cart options highlighted

Step 5: Conditions

Conditions decide when the discount kicks in. They have to pass for the discount to apply, whichever Step 4 option you pick.

  1. In Step 5: Conditions, add a condition.

  2. Pick a Condition type, like Subtotal. Other types are available in the Condition type dropdown.

  3. Pick an Operator, like Minimum subtotal.

  4. Enter the Value, like the subtotal amount in your store's currency.

  5. Select Done.

Your condition shows as a summary line, like "Subtotal is at least USD". Use the pencil icon to edit it or the trash icon to delete it.

Step 5: Conditions with the Condition type, Operator, Value fields and Done button highlighted

Optional: Customer eligibility and Usage Limits

  • Under Customer eligibility, Who can use this discount is set to All customers by default. You can pick Specific customers or Customer segments instead. Only one of those can be selected, and the customer must be signed in.

  • Under Usage Limits, check Enable customer usage limits to cap how the discount can be used. Leave the fields blank for unlimited use. See How to Set Usage Limits in Discount Plus for the details.

Finish up in the side panel

  1. Check the Summary. It shows your discount type, the product and shipping discounts, and which Step 4 option you picked.

  2. Under Active dates, set the Start date and Start time, or keep No end date checked.

  3. Under Discount Combinations, choose whether it Can be combined with product discounts, Can be combined with order discounts, or Can be combined with shipping discounts.

  4. Optional: add Notes for your team. Customers don't see them.

  5. Save your discount.

Example 1: A bundle deal that needs both

You want 15% off a collection plus a shipping discount, but only when shoppers get both.

  1. In Step 2: Product Discount, set Percentage off to 15 and choose Apply to specific products, variants, or collections, then pick your collection.

  2. In Step 3: Shipping Discount, set your Percentage off and choose the shipping methods in Apply to.

  3. In Step 4: Apply this discount, choose Require both a qualifying product and a qualifying shipping method.

  4. In Step 5: Conditions, add a Subtotal condition with Minimum subtotal and enter your amount, so the deal only runs on bigger orders.

Example 2: Whichever applies

You want 10% off a few products and a shipping discount, and shoppers should get whichever part fits their order.

  1. Set up the product and shipping discounts in Step 2 and Step 3, with Apply to set to All shipping methods.

  2. In Step 4: Apply this discount, choose Apply to whichever is in the cart. A shopper with your products gets the product discount, the shipping method gets its discount when it's available, and both apply when both are there.

  3. Remember, any conditions in Step 5: Conditions still have to pass.

Tips

  • Write a clear message. For automatic discounts, the Discount Message is what customers see, so say what they're getting.

  • Cap big percentages. Use Maximum discount amount and Maximum shipping discount to keep costs in check.

  • Check your condition. After you select Done, read the summary line, like "Subtotal is at least USD", to make sure it says what you mean.

  • Test both options. Try a cart with only your products, one with only the shipping method, and one with both.

Troubleshooting

The discount doesn't apply. First, make sure the cart passes your conditions in Step 5: Conditions, like the Minimum subtotal. Then, with Require both a qualifying product and a qualifying shipping method, the cart needs both. Check your Product Selection and the shipping Apply to setting, or switch to Apply to whichever is in the cart.

I can't find conditions. They're in Step 5: Conditions, right after Step 4: Apply this discount.

Only one part applied. That's expected with Apply to whichever is in the cart when only the products or only the shipping method qualifies.

Some products didn't get the discount. Check Product Exclusions and Maximum number of products this discount applies to.

The discount hasn't started. Check the Start date and Start time under Active dates.

Need help? Contact Plus Apps Support from the app and tell us which discount you're setting up.

New to Discount Plus? Install Discount Plus from the Shopify App Store.

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